We want you to be happy with your purchase! Eligible items can be returned within 30 days of receiving your purchase from happimess.com. We will provide a pre-paid label to return the item(s). Once the item(s) are returned to our warehouse, we will send you a refund for the amount paid for each item returned, minus $10 return shipping fee per each item. Pre-paid labels are only provided for customers from 48 contiguous United States (does not include Alaska, Hawaii, or any U.S. territories). We do not refund original shipping charges.
All items must be sent back in the original packaging. If your item was sent via freight or white glove as indicated by an oversized or white glove charge, you will be responsible for the return shipping charges. If your item is marked as FINAL SALE or MADE TO ORDER, it is not eligible for return.
Sometimes damages occur during the shipping process, even though we do our best to deliver your item in perfect condition. All damage claims must be received within 48 hours of receiving the item. Please save all packaging and fill out the form HERE to file a claim. We will arrange a replacement or return of the item.
If you have any other questions, please email us at firstname.lastname@example.org and our customer service representative will respond to your inquiry as soon as possible. During our business hours that's usually within a couple of minutes or hours.